Terms of Service

Agreement to Terms

By accessing or using the services of Prime Roanoke Rapids Concrete, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and others who access or use our concrete contracting services in Roanoke Rapids, NC and surrounding areas. If you disagree with any part of these terms, you may not access our services.

Services Provided

Prime Roanoke Rapids Concrete provides professional concrete contracting services including but not limited to driveways, patios, foundations, walkways, commercial concrete work, decorative and stamped concrete, repairs, and related services. All services are subject to availability and scheduling.

Service descriptions on our website are for informational purposes and may not reflect the exact specifications of work to be performed. Specific project details will be outlined in written estimates and contracts provided before work begins.

Estimates and Contracts

All estimates provided are based on site conditions as observed at the time of inspection. Estimates are valid for 30 days from the date issued unless otherwise specified. Final pricing may be adjusted if site conditions differ from initial observations or if project scope changes.

A signed contract or written acceptance of estimate is required before work begins. Deposits may be required for larger projects. Payment terms and schedules will be outlined in your contract. We accept payment via check, cash, or electronic transfer as specified in your contract.

Project Scheduling and Delays

We make every effort to complete projects on schedule. However, concrete work is weather-dependent and may be delayed by rain, extreme temperatures, or other environmental factors beyond our control. We will communicate any delays promptly and reschedule as soon as conditions permit.

Prime Roanoke Rapids Concrete is not liable for any indirect or consequential damages resulting from project delays, including but not limited to loss of use, inconvenience, or disruption to business operations.

Customer Responsibilities

Customers are responsible for ensuring clear access to work areas, removing personal property and landscaping as needed, and marking underground utilities before work begins. Any damage to unmarked utilities or obstacles not disclosed during initial site inspection may result in additional charges.

Customers must obtain any required permits or approvals from homeowners associations, local authorities, or other governing bodies. We will assist with permit applications when requested, but ultimate responsibility lies with the property owner.

Warranties and Guarantees

We stand behind our work with warranties as specified in individual project contracts. Typical workmanship warranties cover defects in installation for a specified period from project completion. Warranties do not cover damage from improper use, lack of maintenance, acts of nature, or normal wear and tear.

Concrete naturally develops minor hairline cracks over time. Small cracks within normal industry tolerances are not considered defects. We will address significant cracking or structural issues covered under warranty at no charge during the warranty period.

Limitation of Liability

Prime Roanoke Rapids Concrete carries comprehensive liability insurance and workers compensation coverage. Our liability is limited to the total contract value for any given project. We are not liable for indirect, incidental, or consequential damages arising from our services.

We take reasonable precautions to protect your property during work, but some disruption to landscaping, soil, and adjacent areas is inherent to concrete work. Restoration of landscaping and non-concrete surfaces is not included unless specifically stated in your contract.

Intellectual Property

All content on the Prime Roanoke Rapids Concrete website, including text, images, logos, and designs, is the property of Prime Roanoke Rapids Concrete or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

Dispute Resolution

We are committed to resolving any disputes or concerns promptly and fairly. If you have any issues with our services, please contact us immediately at (252) 203-4906 or support@roanokerapidsconcrete.com. We will work in good faith to address your concerns.

Any disputes that cannot be resolved through direct communication will be subject to binding arbitration in North Carolina under the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in class action lawsuits.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Governing Law

These Terms of Service are governed by the laws of the State of North Carolina without regard to conflict of law provisions. Any legal actions must be brought in the courts of Halifax County, North Carolina.

Contact Information

If you have questions about these Terms of Service, please contact us: